Operations Centre
Dashboard
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Machines
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Open Tickets
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Customers
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This Month
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Recent Tickets
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Machines
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Recent Activity
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Fleet
Machines
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Timeline
Software
Tickets
Documents
Machine Timeline
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Software & Firmware
Machine Tickets
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Documents & Backups
Hotline
Support Tickets
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| ID | Subject | Machine | Customer | Priority | Status | Assigned | Created |
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Communication
Email Inbox
service@kraftech.com.au · Emails auto-linked to machines & tickets
Email integration connects to service@kraftech.com.au via M365. Incoming emails are automatically matched to customers and machines.
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Accounts
Customers
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| Company | Site | Contact | Machines | Open Tickets | Status |
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Engineering
Software Management
Version tracking, release packages, compatibility rules
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Engineering
Projects
Active commissioning and engineering projects
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Projects will appear here once created.
Knowledge
Documentation
Manuals, drawings, backups, knowledge base
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Upload manuals, drawings, and backups per machine.